If you or a loved one is receiving services through New Jersey’s Division of Developmental Disabilities (DDD) and you find that your current Support Coordinator is not meeting your needs, it’s important to know that you have the right to change to a different agency. Here’s a guide to help you navigate the process smoothly.
Step 1: Research Your Options
Begin by researching other agencies that provide Support Coordination in your county. You can find a list of Medicaid/DDD-approved Support Coordination Agencies and other relevant information at :
Step 2: Evaluate Potential Agencies
Think about the following:
Does the agency understand your needs?
Are they familiar with your community and available supports?
Do you feel comfortable working with them?
Step 3: Make Your Decision
After evaluating your options, identify your first-choice agency and a second-choice agency (in case your first choice is not available or does not serve your county). If you prefer, you can also opt for DDD to auto-assign a new agency for you.
Step 4: Complete the Change Form
To initiate the change, complete the Support Coordination Agency Change Form. You can send the completed form to DDD via email at DDD.SCAChoice@dhs.nj.gov. If you’re unable to submit the form by email, you can mail it to:
NJ Division of Developmental Disabilities ATTN: SCA Choice PO Box 726 Trenton, NJ 08625
Step 5: Follow Up
After submitting your request, it’s a good idea to follow up with DDD to ensure that your request is being processed. Changes are typically made at the beginning of the month.
Remember, the goal is to find a Support Coordinator who will advocate for your needs and help you navigate the DDD system effectively. Don’t hesitate to take action if you feel that your current support is not satisfactory.
For those in the industry, like Direct Service Professionals, Program Coordinators, and Program
Directors, understanding this process is crucial to assist individuals and families in maximizing their DDD budgets and ensuring they receive the best possible support.
This Blog aims to empower you with the knowledge to make informed decisions about your support coordination. If you have any questions or need further assistance, don’t hesitate to reach out to the resources provided or contact DDD directly for guidance.
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